Receptionist - Halifax Office

Our Halifax office is seeking a personable, polished and professional Receptionist who is committed to providing exceptional client service.

At Cox & Palmer, our support staff is an essential part of our team effort to deliver outstanding service to our clients. We pride ourselves on a collegial working atmosphere and supportive team environment, and have achieved this by hiring self-motivated, team-minded individuals with a strong work ethic, integrity and a commitment to client service. 

Recognized consistently over the last four years as one of the Best Places to Work in Atlantic Canada, Cox & Palmer provides a competitive salary and comprehensive benefits:

  • Employer paid premiums for individual or family health and dental benefits
  • Pension with matching employer contribution
  • Employee assistance program and an 
  • Annual health and fitness allowance.

Summary of Responsibilities

Responsibilities include receiving and greeting visitors, utilizing a multiline switchboard, coordinating incoming and outgoing couriers, and general clerical duties.

Position Status

This is a permanent, full-time position based in our Halifax office, with hours of work from 8:15 AM to 4:15 PM.

Primary Responsibilities

  • Receive and greet visitors, direct them to the appropriate contacts and services, and provide information as required. 
  • Answer, screen and forward telephone calls, take messages and provide information as required. Includes recording and directing cold calls.
  • Coordinate outgoing couriers and shipments. Receive, date stamp and sort all incoming mail, couriers and hand deliveries.
  • Coordinate the daily boardroom schedule, alerting the hostess to new coffee and lunch orders.
  • Liaison to building services: replacement of light bulbs, problems with heat or air conditioning systems, bathrooms, carpet vacuuming and shampooing.
  • Manage and maintain security access cards and validate daily parking.
  • Distribute incoming faxes when required.
  • Maintain the reception and client waiting area.
  • Other duties as required.

Education

Successful completion of a diploma in Office Services or an equivalent combination of education and experience.

Experience

Minimum two (2) years of receptionist experience in a professional work environment. Previous experience using a multi-line switchboard service; experience using Cisco Unified Call Manager is an asset.

Skills & Qualifications

  • You take pride in providing first class service to internal and external clients
  • Personable, polished and professional, you possess exceptional communication skills
  • Demonstrated experience providing support in a busy environment with a broad variety of administrative and clerical functions
  • Demonstrated ability to investigate issues and sound decision making skills to resolve problems and/or escalate as appropriate
  • Ability to work effectively independently and as a supportive team member
  • Ability to multi-task and prioritize
  • Ability to work in a fast-paced environment with minimal supervision
  • Proficient with MS Office software

Competencies

  • Adaptability – you are comfortable juggling multiple tasks and deadlines.
  • Attention to detail – you have impeccable grammar, spelling, punctuation and contextual use of words.
  • Client service – you have great follow-up and look for opportunities to add value.
  • Communications – you speak clearly and confidently, yet are a great listener.
  • Initiative – you think about what you’re doing and contribute ideas of your own. 
  • Organization – your tasks are always completed and deadlines always met.
  • Professionalism – you find it easy to stay positive and use appropriate means to proactively resolve issues.
  • Punctuality – you prefer arrive a few minutes early rather than risk being late for work.
  • Teamwork – you take the initiative to assist co-workers and enjoy working toward common goals.

Interested candidates should apply in confidence with a cover letter and resume to:

Human Resources
Cox & Palmer
PO Box 2380
Halifax NS   B3J 3E5

Fax: (902) 421-3130
Email:  coxandpalmer.com
www.coxandpalmerlaw.com

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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