Accounts Receivable Specialist

Full Time 6-month Contract
Halifax Office

At Cox & Palmer, our support staff are an essential part of our team to deliver outstanding service to our clients. We pride ourselves on a collegial working atmosphere and supportive team environment, and have achieved this through our team of self-motivated, team-minded individuals with a strong work ethic, integrity and a commitment to client service.

The Accounts Receivable Specialist will actively enhance Cox & Palmer’s legal and client relationships by assisting with the collection of payment arrangements, while supporting and maintaining positive relations that lawyers currently have with their clients.

Core Responsibilities

  • Perform collection and A/R duties including analyzing client account history, researching and initiating a process for unresolved invoices, while maintaining a positive client relationship
  • Responsible for identifying and accurately applying all incoming payments to corresponding accounts; identifying and resolving payment discrepancies
  • Devise solutions for accounts that are challenging to collect, suggest payment plans, when necessary
  • Analyze account history and prepare proper collection approach, within assigned practice group responsibilities, ensuring high level of responsiveness and maintain client-centred focus
  • Develop and recommend procedures that are compatible with the firm's practice, management style, culture and size, in order to maximize results
  • Monitor ageing and payment expectation of receivables and update lawyers accordingly
  • Reduce the number of days from billed to collected, research and resolve outstanding invoices
  • Provide accurate record account statuses that easily capture the essential information
  • Identify any collection and A/R opportunities that reflects the firm’s commitment to client relationships, and enhances our future business operations
  • Other duties as assigned by Chief Financial Officer


  • Bachelor's degree, or related accounting/business diploma preferred
  • Minimum of 5 years' experience within a high volume legal or professional service environment
  • Current knowledge of credit & collections systems, and ability to understand credit reports
  • Excellent interpersonal skills with ability to work in a professional manner with clients, lawyers and various levels of staff
  • Excellent knowledge of MS Word and Excel (Intermediate to advanced skills)

Core Competencies

  • Attention to detail – impeccable attentiveness to detail, proactive in eliminating errors in work
  • Client service – exceptional follow-up and intuitively look for value-add opportunities
  • Communications – establish and maintain positive and professional working relationships
  • Initiative – welcome and values new work, contribute ideas, and assists colleagues
  • Organization – adeptly manages completing tasks using available resources

Cox & Palmer is committed to diversity and inclusion in the workplace and is a member of the Law Firm Diversity and Inclusion Network (LFDIN).

BestPlaces14new_blue_MediumApply in confidence, on or before August 3, 2015, with resume and cover letter to: 

Human Resources, Cox & Palmer – Halifax

Qualified candidates will be interviewed as applications are received.  We thank all applicants for their interest; however, only those selected for an interview will be contacted.